4 Steps To Emotional Validation (3 of 4)

Step Two: Be Empathetic

Once your friend or loved one shares the negative news, the next step to avoid toxic positivity is to let them know you sympathize with the situation. It could be a simple statement like, “I understand you feel sad.” This demonstrates that you care about them. It is important not to downplay their emotions, especially when everybody has their own way of dealing with the pain. 

Step Three: Show Them Support

Rather than telling them empty words like “cheer up,” or casting aside your negative feelings, tell them something sincere, meaningful and practical. Invite them to express how they feel at that moment and let them know that they are strong and courageous for being able to cope. 

You should never make assumptions about someone else or dictate how they should feel since you risk wading in the waters of toxic positivity. An appropriate response is to ask them questions that allow you to better understand how they’re coping rather than assume you already know.